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  • Emailwith the invoice attached
  • Two-way textfrom a dedicated number
  • Voicemaildelivered without dialing
  • Card and ACHpayment link on every touch
  • QuickBooks Onlinepayments post back

ONE FLOORING JOB, DEPOSIT TO PAID

Flooring payment collection, from material deposit to final balance.

SENT

Balance email

AI emails the balance with a payment link once the install is done.

Hi Maria, your new hardwood is in. The remaining balance is attached, and you can pay securely below.

REMINDER

Friendly text

A short nudge from a dedicated number.

Hi Maria, a quick reminder that the balance for your floors is still open. Pay securely here.

VOICEMAIL

Voicemail delivered

Nobody on your crew had to stop and call.

Hi Maria, just a reminder about the balance for your new floors. The link is in your texts.

REPLY

Customer replies

AI drafts the answer. You approve it.

The transition strip by the kitchen still needs fixing.

PAID

Paid after the fix

Paid in full once the strip was done, synced to QuickBooks.

Illustrative example.

FLOORING PAYMENT REMINDERS

A trim question should not hold up the whole balance.

Customers reply with small issues: a transition strip, a scuffed baseboard, a closet you still need to finish. AI drafts a reply that books the fix and keeps the payment moving, and your office approves it first.

  • Replies come to one inbox
  • Promises to pay pause the reminders
  • Nothing sends without your OK
Customer text reply with an AI drafted answer

INSIDE AR WORKFLOW

Flooring invoices, tracked from deposit to paid.

Payment plan set up on a flooring invoice

Payment plans on big installs

Split a whole-house install into scheduled payments, and AI follows each one.

Sending one reminder by email, text and voicemail

One reminder, three channels

Email, text and voicemail go out together, each drafted by AI.

WHAT AI DOES FOR FLOORING CONTRACTORS

Flooring invoice follow-up that keeps going after the crew leaves.

Writes and sends

Personalized emails and texts, on your schedule.

Hi Maria, thanks again for choosing us for your floors. The final balance is open, and you can pay securely here.

Pay invoice

Sent by AI · 9:02 AM

Drafts replies

When customers respond, AI drafts the answer. Your team approves it.

CUSTOMER

“Can I pay half now and half after the closet is done?”

AI DRAFT
Yes. Here is a link for the first half. We will send the second after the closet is finished.

Approve & sendEdit

Flags what needs you

Disputes, missed promises, and accounts that need a call rise to the top.

Disputed balanceHigh

Payment promise missedCall today

Invoice copy requestedReply ready

Collects payment

Every message can include an ACH or card payment link.

Amount dueHardwood install

Bank (ACH)Card

Pay now

Syncs with QuickBooks

Invoices and balances stay current. No double entry.

Flooring job record synced from QuickBooks Online

Automated voicemail delivery is not a live AI phone conversation.

WHY FLOORING AR SLIPS

The install is done. The balance is not.

You paid for the material up front. The balance waits on a walkthrough, a builder or a busy homeowner.

Flooring margins live on the balance. When the crew is already on the next job, follow-up falls to whoever has a minute. Builders pay on their schedule, property managers need approvals, and homeowners wait for one more fix.

Our construction accounts receivable guide and payment reminder email templates cover the wording that gets balances paid without souring the next referral.

“Did the builder ever release that subdivision invoice?”

“Who is following up on the unit turns?”

“Did the homeowner sign off on the walkthrough?”

Flooring payment reminders drafted by AI
Flooring payment reminders drafted by AI
Flooring payment reminders drafted by AI

AR Workflow puts AI on the follow-up, so it never slips.

BUILT FOR FLOORING CONTRACTORS

Homeowners, builders and property managers all pay differently.

Flooring accounts receivable that fits each customer.

Homeowners

Deposit first, balance by text after the walkthrough.

Builders and GCs

Steady follow-up on every lot and phase.

Property managers

Unit turns billed with the unit number on every message.

Commercial jobs

Polite, persistent emails to AP teams.

Retail referrals

Install balances tracked apart from the material sale.

Repeat clients

Reminders that protect the next job.

BEFORE THE CREW LEAVES

Five checks that speed up flooring payment collection.

CHECK

Signed walkthrough

The customer agrees the job is done.

CHECK

Photos

Finished rooms, thresholds and trim.

CHECK

Change notes

Extra rooms or stairs added on site.

CHECK

Billing contact

The person who pays, not just the person on site.

CHECK

Payment option

A plan offered up front on whole-house jobs.

ON THE JOB

Flooring payment collection for homes and commercial floors.

Flooring contractor reviewing plank samples with a homeowner

Residential installs

Deposits at the sample visit, balances by text after the install.

Flooring crew setting large porcelain tile in an office lobby

Commercial tile and LVT

Builder and GC invoices followed up by email until they are paid.

YOUR INVOICE, NOT A FEATURE TOUR

Bring us one unpaid flooring invoice. We will show you how AI would follow up on it.

No generic feature tour. You'll see:

  1. 1What AI would send, and when
  2. 2What happens when your customer replies
  3. 3How they'd pay

YOUR OPEN INVOICE

Past due

[YOUR BALANCE]

Status requestEmail

Second touchText

Still openVoicemail

Payer can pay by card or ACH

FAQ

Flooring contractor payment collection questions

Still have a question?

Ask us on a demo, and bring one open install balance.

How do flooring contractors collect the final balance faster?

Send the balance the day the install is done, with a payment link for card or ACH. AR Workflow follows up by email, text and voicemail on a schedule you set, and stops the moment the invoice is paid.

Can we still take material deposits?

Yes. Invoice the deposit in QuickBooks Online and AR Workflow follows up on it like any other invoice. When the install is done, the balance gets its own follow-up.

What if the customer holds the balance over a small fix?

AI drafts a reply that schedules the fix and asks for the rest of the balance. Your office approves every reply before it sends, so nothing goes out that you did not see.

Does it work when we sub for builders?

Yes. Builder and GC invoices get steady email follow-up with AP teams. If you have lien questions on a job, talk to a construction attorney, since rules differ by state.

Do we have to replace QuickBooks?

No. AR Workflow works with QuickBooks Online, and payments post back automatically. See our QuickBooks for contractors guide for setup tips.

How much does it cost?

Plans are $295, $395 and $495 a month. There is no free trial. Book a demo to see it on one of your own flooring invoices.

The floor is in. Let AI chase the balance.

AI writes the emails, sends the texts and leaves the voicemails on every open flooring invoice. Your team handles the conversations that need a person.

  • Keep QuickBooks
  • Start with one invoice
  • Stay in control