AR Workflow Customer Stories

From 126 to 43 Days: Anytime Disaster Recovery’s Journey to Faster Payments

Anytime Disaster Recovery is a growing company specializing in water damage restoration and mold remediation. Due to the nature of their industry, they work extensively with insurance companies, which often led to long payment cycles, creating significant delays in cash flow. Their accounts receivable team was stretched thin, struggling to keep up with overdue invoices, some of which aged over 126 days.

Steve Shepherd

Anytime Disaster Recovery

Key Results with AR Workflow

66% reduction in payment delays

The average payment delay was reduced from 126 days to 43 days, greatly improving cash flow predictability.

50% increase in collection efficiency

Automated follow-ups and real-time tracking helped the AR team collect payments faster and more efficiently.

79% reduction in overdue invoices

Invoices overdue by 94 days or more dropped by 79% within 60 days, improving overall cash flow stability.

Anytime Disaster Recovery

Employees

39

AR Team

2

The Challenge

Anytime Disaster Recovery faced significant cash flow challenges due to the long payment cycles often associated with insurance companies. Invoices were frequently delayed by 90 days or more, putting pressure on their ability to cover operational costs and plan for future growth. Managing their AR process manually with spreadsheets and emails proved inefficient and time-consuming, leaving the AR team struggling to keep up with overdue invoices.

Our cash flow was constantly strained due to delayed payments, and the manual process of following up was not sustainable. We needed a more automated and streamlined system.

- CEO, Steve Shepherd

Why They Chose AR Workflow

After evaluating several options, Anytime Disaster Recovery chose AR Workflow to automate their follow-up processes and provide better visibility into their outstanding invoices. AR Workflow offered a range of features that directly addressed their challenges:

Automated follow-ups: Emails and SMS reminders were sent automatically, reducing the need for manual intervention and improving client responsiveness.
Centralized dashboard: A single source of truth for all overdue payments and follow-up actions, making it easier to track outstanding balances.
Task automation: Overdue invoices were automatically assigned to AR team members based on their priority, ensuring that no invoices were missed.
Real-time insights: A dashboard that offered live updates on invoice status and payment activity, helping the AR team stay on top of follow-ups.

AR Workflow has drastically reduced the time we spend managing overdue invoices. We’re getting paid faster and can now focus on scaling our business instead of chasing payments.

- Owner, Stephanie Phillips

Implementation Process

The implementation of AR Workflow was completed within a week, allowing Anytime Disaster Recovery’s AR team to quickly adapt to the new system. The process included:

Automating follow-ups with email and SMS reminders, reducing manual work and ensuring no overdue invoice went unaddressed.
Setting up a real-time dashboard for full visibility into outstanding invoices and follow-up actions.
Automating task assignments based on invoice aging, ensuring timely follow-up for overdue accounts.

The AR Workflow implementation was seamless, and we were able to start seeing improvements almost immediately. Our team quickly adjusted, and the automation has been a game-changer.

- CEO, Steve Shepherd

Results After 60 Days

Six months after implementing AR Workflow, Anytime Disaster Recovery experienced significant improvements in their accounts receivable process:

66% reduction in payment delays: Average payment times were reduced from 126 days to 46 days, providing more stable cash flow.
50% increase in collection efficiency: The automated follow-up process allowed the AR team to collect overdue payments faster, reducing the workload and improving response rates.
79% reduction in overdue invoices: Invoices overdue by 94 days or more were reduced by 79% in the first 60 days, helping to stabilize cash flow and improve financial planning.

AR Workflow has completely transformed how we manage our accounts receivable. We've shortened payment delays significantly, and our cash flow is much more predictable.